1. Order Processing

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• Once your order is shipped, you will receive a shipping confirmation email with your tracking details.

• In situations of high order volume, stock issues, or unforeseen delays, we will notify you via email.

2. Shipping Rates & Delivery Time

Delivery timelines may vary based on location and courier availability.

Within India

• Standard Shipping: 5–7 business days

• Express Shipping: 2–4 business days

International Shipping

• International Delivery: 7–15 business days
  (Delivery times may vary depending on the destination country and customs clearance.)

Shipping charges are calculated at checkout based on the delivery location and order weight/size.

3. International Shipping (If Applicable)

• International shipments may be subject to customs duties, taxes, or import charges, which must be paid by the customer.

• PepBliss is not responsible for delays caused by customs inspections or international regulations.

4. Order Tracking

• A tracking number will be emailed to you once the order is dispatched.

• Please allow 24 hours for tracking information to update on the courier’s system.

5. Shipping Restrictions

• We do not ship to PO Boxes or military addresses (APO/FPO/DPO).

• Deliveries to remote or rural locations may require additional time depending on courier availability.

6. Lost, Stolen, or Damaged Packages

• PepBliss is not responsible for packages that show as delivered but are missing or stolen. Please ensure the shipping address is secure.

• If your package arrives damaged, please contact us within 48 hours at:
  sales@pepbliss.com
  Include clear photos of:

  • The damaged product

  • The external packaging

  • The shipping label

This helps us process claims with the courier.

7. Address Changes & Order Modifications

• Once an order is placed, we cannot guarantee any changes.

• If you need to update your address or modify your order, contact us immediately at:
  sales@pepbliss.com
  We will assist you as long as the order has not been shipped.

8. Contact Us

For any shipping-related questions, please reach out to:
📧 sales@pepbliss.com
📞 +91-7997999564

PepBliss
C/o Sayskubees Media Ad Agency
H.No-1-1-311/1M, Plot No-40, Balaji Colony,
Near Janapriya Apartments, Kothapet,
Hyderabad, Telangana – 500035
GST: 36GYBPD5220E1ZX